Terms of conditions
T&C
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Squarespace. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Encryption of sensitive data and communication
All card numbers are encrypted at rest with AES-256. Decryption keys are stored on separate machines. None of Grow Guild ’s internal servers and daemons are able to obtain plaintext card numbers; instead, they can just request that cards be sent to a service provider on a static whitelist. Grow Guild ’s infrastructure for storing, decrypting, and transmitting card numbers runs in separate hosting infrastructure, and doesn’t share any credentials with Grow Guild ’s primary services (API, website, etc.). We have partnered with Stripe for.
Checkout includes support for:
Payment methods:
o Credit and debit cards
o Apple Pay (with no additional setup required)
• Payment types: one-time and recurring payments
• Payment authentication: Dynamic 3D Secure (ready for Strong Customer Authentication)
• Localization: localized for 14 languages
• Danish (da)
• Dutch (nl)
• English (en)
• Finnish (fi)
• French (fr)
• German (de)
• Italian (it)
• Japanese (ja)
• Norwegian Bokmål (nb)
• Polish (pl)
• Portuguese (pt)
• Simplified Chinese (zh)
• Spanish (es)
• Swedish (sv)
• Email receipts: automatically send email receipts to your customers
Checkout’s Apple Pay requires macOS 10.14.1+ or iOS 12.1+.
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PGP
Grow Guild has two PGP keys to encrypt your communications with Grow Guild, or verify signed messages you receive from Grow Guild. Which key you make use of is dependent on the information needing to be transmitted:
• To securely contact Grow Guild, use our email grow@growguild.com. Put “Confidential” in the subject line.
• To send sensitive data, such as credit card information, use our email grow@growguild.com request to send sensitive data. Place “sensitive data” in the subject line.
• If you’re unfamiliar with PGP, check out GPG, and start by importing a public key.
Vulnerability disclosure and reward program
Our security team rapidly investigates all reported security issues. If you believe you’ve discovered a bug in Grow Guild ’s security, please get in touch at Grow@GrowGuild.com. We will respond as quickly as possible to your report. We request that you not publicly disclose the issue until Grow Guild has addressed it.
We understand the hard work that goes into security research. To show our appreciation for researchers who help us keep our users safe, we operate a reward program for responsibly disclosed vulnerabilities. Grow Guild rewards the confidential disclosure of any design or implementation issue that could be used to compromise the confidentiality or integrity of our users’ data (such as by bypassing our login process, injecting code into another user’s session, or instigating action on another user’s behalf).
A monetary reward may be provided for the disclosure of qualifying bugs. At our discretion, we may increase the reward amount based on the creativity or severity of the bugs. If you report a vulnerability that does not qualify under the above criteria, we may still provide a monetary reward in USD if your report causes us to take specific action to improve Grow Guild ’s security.
As with most security reward programs, we ask that you use common sense when looking for security bugs. Vulnerabilities must be disclosed to us privately with reasonable time to respond, and avoid compromise of other users and accounts, or loss of funds that are not your own. We do not reward denial of service, spam, or social engineering vulnerabilities. Although Grow Guild itself and all services offered by Grow Guild are eligible, vulnerabilities in third-party applications that use Grow Guild are not.
As with most security reward programs, there are some restrictions:
• We will only reward the first person to responsibly disclose a bug to us
• Any bugs that are publicly disclosed without providing us a reasonable time to respond will not be rewarded
• Whether to reward the disclosure of a bug and the amount of the reward is entirely at our discretion, and we may cancel the program at any time
• Your testing must not violate any laws
We can’t provide you a reward if it would be illegal for us to do so, such as to residents of countries under US Sanctions
https://www.treasury.gov/resource-center/sanctions/Programs/Pages/Programs.aspx
Access to data
In order to provide the products specific to needs we will have to collect specific data securely.
Our Company collects the following data:
• Personal identification information (Name, email address, phone number, etc.)
How do we collect your data?
You directly provide Our Company with most of the data we collect. We collect data and process data when you:
• Register online or place an order for any of our products or services.
• Voluntarily complete a customer survey, forms or provide feedback on any of our message boards or via email.
• Use or view our website via your browser’s cookies.
How will we use your data?
Our Company collects your data so that we can:
• Process your order and manage your account.
• Email you with special offers on other products and services we think you might like.
By submitting your information you agree to share your data with our partner companies so that they may offer you their products and services.
• Stripe
• Squarespace
• Others (if deemed necessary and agreed upon by the customer prior to sending)
When Our Company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
Our Company securely stores your data via our strong and secure partners Google, Stripe and Squarespace.
Our Company will keep your payment and form data for at most 5years. Once this time period has expired, we will delete your data by contacting database holders – Google, Stripe and Squarespace a requesting deletion of your data.
Marketing
Our Company would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.
• Google – Third party vendors
• Stripe
• Squarespace
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Our Company from contacting you for marketing purposes or giving your data to other members of the Our Company Group.
If you no longer wish to be contacted for marketing purposes, please click here.
What are your data protection rights?
Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:
Email: connect@growguild.com
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.
How do we use cookies?
Our Company uses cookies in a range of ways to improve your experience on our website, including:
• Keeping you signed in
• Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
• Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 9 January 2019.
How to contact us
If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: connect@growguild.com
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
Email: connect@growguild.com
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
Accessing the Website
We reserve the right to withdraw or amend this Website, and any product or service we provide on the Website, in our sole discretion, without notice. We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Website, or the entire Website, to users.
Changes to the Website
We may update the content on this Website from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Website may be out of date at any given time, and we are under no obligation to update such material.
Online Orders
When placing an order on our Website, You are offering to purchase whatever products, goods, and/or and services you select.
We reserve the right to accept or reject any order in our own discretion. In the event of acceptance of your offer, you will receive a confirming email at the email address that you provide to us during checkout.
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
No Substitute for Medical Advice or Care
The products and ingredients in our products have not been approved or endorsed by the Food and Drug Administration (“FDA”) or any regulatory agency. The products on the website are not intended to diagnose, treat, cure or prevent any disease. The information on this website or other materials we may provide to you are designed for educational purposes only and are not intended to be a substitute for informed medical advice or care. This information should not be used to diagnose or treat any health problems or illnesses without consulting a doctor. If you are pregnant, nursing, taking medication, or have a medical condition, you should consider consulting with a physician before using any of our products.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
Shipping
We will ship your accepted order to you at the address you provide when making the order. You will be responsible for all associated shipping & handling charges. While we agree to use reasonable efforts to meet the shipping and delivery dates provided online, we shall not be responsible for any delays in shipments, nor for any third-party carrier delays that are beyond our control.
Diclosure
CBD has the potential to harm you, and harm can happen even before you become aware of it.
CBD can cause liver injury.
CBD can affect how other drugs you are taking work, potentially causing serious side effects.
Use of CBD with alcohol or other drugs that slow brain activity, such as those used to treat anxiety, panic, stress, or sleep disorders, increases the risk of sedation and drowsiness, which can lead to injuries.
Male reproductive toxicity, or damage to fertility in males or male offspring of women who have been exposed, has been reported in studies of animals exposed to CBD.
CBD can cause side effects that you might notice. These side effects should improve when CBD is stopped or when the amount used is reduced.
Changes in alertness, most commonly experienced as somnolence (drowsiness or sleepiness).
Gastrointestinal distress, most commonly experienced as diarrhea and/or decreased appetite.
Changes in mood, most commonly experienced as irritability and agitation.
There are many important aspects about CBD that we just don’t know, such as:
What happens if you take CBD daily for sustained periods of time?
What level of intake triggers the known risks associated with CBD?
How do different methods of consumption affect intake (e.g., oral consumption, topical , smoking or vaping)?
What is the effect of CBD on the developing brain (such as on children who take CBD)?
What are the effects of CBD on the developing fetus or breastfed newborn?
How does CBD interact with herbs and other plant materials?
Does CBD cause male reproductive toxicity in humans, as has been reported in studies of animals?
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.